NBC Sports is a top sports network for watching live sports, the Olympic Games, and other sports programs. You can easily install the NBC Sports app on your Android smartphone, smart TV, Firestick, Roku, and other devices. Recently, many Roku users have been complaining that the NBC Sports app is not working for them.
When users open the NBC Sports app, they encounter a black screen or experience frequent crashes. Some users are unable to play videos or access other sports channels. Additionally, a few users are experiencing issues with logging in and are encountering an NBC Sports Authentication error.
If you are having trouble using the NBC Sports App, you’ve come to the right place. This article has all the information you need to troubleshoot connectivity issues, crashes, video playback problems, and other errors.
Why Is NBC Sports App Not Working?
The NBC Sports app is the best place to catch live sports, Olympic games, and other sports programs. However, sometimes the app may not work properly due to several reasons.
The most obvious reason for the malfunction of the app is the app itself. Perhaps the NBC Sports app is experiencing technical issues or a heavy server load. In this case, you can do nothing as it can only be fixed from the developers’ end.
If you are using NBC Sports through a TV/cable/dish subscription, make sure that your subscription includes the option to view or livestream content online. Ask your TV provider if this feature is enabled for you, otherwise, you won’t be able to stream NBC Live Sports content.
Here are some solutions to fix the NBC Sports app not working on your Roku device. Try these fixes one by one to resolve the issue.
Solution 1: Force Close the NBC Sports app and Restart Roku.
First and foremost, if the app frequently crashes with a black screen or you are unable to play videos, you should force close the NBC Sports app.
After finishing up, it is highly recommended to restart your Roku device. This can help resolve any bugs or glitches in the app. To do so, simply navigate to the Settings option from the home screen, then select System > Power > System Restart, and finally, choose the Restart option.
Once done, open the NBC Sports app to check if it is working properly. If it still doesn’t work, move on to the next solution.
Solution 2: Check Internet & Signal strength.
If you’re experiencing buffering and are unable to play video on the NBC Sports app, it could be due to an unstable internet connection. To resolve this issue, you should check the internet speed and signal strength on your Roku device. Follow the steps below to do so:
- Press the Home button on your Roku remote.
- Scroll down below and select Settings.
- Now select the Network option.
- Finally, select the Check connection option.
- Now it will start evaluating the speed of your Internet connection and you’ll see the results soon on your screen.
If you are experiencing connectivity issues, troubleshoot your internet connection by following the on-screen guides or power cycle your WiFi router or modem to fix the problem.
Solution 3: Unlink from the TV provider.
A lot of users have reported facing issues while using the NBC Sports app, such as video streaming errors and no connection errors. However, these issues can usually be resolved by unlinking and then re-linking your TV provider. Many Roku device users have confirmed that this method has helped them fix the problem.
- Open the NBC Sports app and go to the Home screen.
- Select More > My Profile > Unlink.
- Do this for all NBC apps and services if you have added them to your Roku device.
- Once done, make sure to Restart your Roku.
- Now re-link the NBC Sports app to the provider by using your primary e-mail address.
Solution 4: Update your Roku device.
According to some reports, if you have an outdated Roku device that hasn’t been updated to the latest version, you may encounter similar issues on NBC and other apps. To avoid this, it’s important to update your Roku.
Simply go to Settings from the home screen, then select System > System update. The system will check for any available updates for your device. If an update is available, download it using an active WiFi or Internet connection and wait for it to complete.
Solution 5: Re-install the NBC Sports app.
If you have tried all the methods mentioned above and still can’t fix the issues, the app data may be corrupted. The best solution in this case is to install the latest version of the NBC Sports app on your Roku device. This will provide a fresh installation and may resolve all the bugs and errors. After installing the latest version, you should be able to watch your sports program without any further issues.
- Press the Home button on your Roku remote.
- Locate the NBC Sports app and select the “*“
- Now select the Remove channel option and then tap Confirm.
- After removing the channel, make sure to restart your Roku device otherwise leftovers of the app might create a bug again.
- Once you restart your device, install the NBC Sports channel.
Solution 6: Try another browser and check the URL.
If you’re streaming the NBC Sports channel online through a web browser, it’s important to ensure that your browser is up-to-date. Outdated browsers may not work well with the app services, leading to various issues. Consider using a different browser if the problem persists. Additionally, try clearing your browsing data on your Roku device if the issue persists.
- To clear browser cache: Three dot icon >> More Tools >> Clear Browsing Data
Ensure that the URL is correct and the page has a valid extension like .com or .org
Last Words
NBC is emerging as one of the leading platforms that offer the best content and live sports channels. We have provided some workarounds and fixes that can assist you in resolving the NBC sports channel not working problems on your Roku device.
However, you may encounter similar difficulties due to heavy traffic on the servers, or if the app is undergoing maintenance or downtime. Alternatively, please ensure that your subscription is still active and up-to-date to stream the latest NBC sports channels.
I hope following the above methods will help resolve the issue. If you have any questions, feel free to ask us in the comment section below.